Privacy policy
Hotel Les Fougères - Hossegor
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a contact request on www.hotel-lesfougeres.fr (the "Site").
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site and how you interact with the Site. We refer to this automatically collected information as "Device Information".
We collect information about devices using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies, and how to disable them, visit http://www.allaboutcookies.org.
- Log files" track actions on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages and time stamps.
- Web beacons", "tags" and "pixels" are electronic files used to record information about the way you browse the site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card details), e-mail address and telephone number. We refer to this information as "Booking Information".
When we refer to "Personal Information" in this Privacy Policy, we mean both device information and reservation information.
How do we use your personal information?
We use the booking information we collect generally to fulfill bookings made through the site (including processing your payment information, arranging the booking and sending invoices and/or booking confirmations). In addition, we use this booking information to:
- Contact us ;
- Review our bookings for potential risk or fraud;
- And in accordance with the preferences you have shared with us, to provide you with information or advertisements relating to our products or services.
We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, by generating analyses of how our customers navigate and interact with the site, and to evaluate the success of our marketing and advertising campaigns).
Sharing your personal information
We share your personal information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the site. To learn more about how Google uses your Personal Information, click here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics at the following address: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights in any other way.
As described above, we use your Personal Data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can refuse targeted advertising by going to the following site: GOOGLE - https://www.google.com/settings/ads/anonymous .
In addition, you may opt-out of certain of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.
No tracking
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
In addition, if you are a European resident, we note that we process your information in order to perform any contracts we may have with you (for example if you make a booking through the Site), or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside Europe, including to Canada and the United States.
Data retention
Change
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by e-mail at contact@hotel-lesfougeres.fr
or by mail at the following address:
Hôtel Les Fougères - Hossegor
91 avenue de Gaujacq
40150 Soorts-Hossegor France